How long does it take to receive my order?

Orders are processed within 24–48 hours and delivered within 4–5 business days, depending on your location.

How do I track my order?

Once your order is shipped, a tracking link will be shared via email or SMS.

I haven’t received my order. What should I do?

If your order hasn’t arrived within the estimated time, please reach out to our support team with your order ID for assistance.

How do I place an order on Watches & Glasses?

Browse our collection, select your product, add it to cart, and complete checkout by entering your delivery and payment details.

Cash On Delivery Available?

Yes, COD is available across all India pincodes. You can pay via cash or UPI at the time of delivery.

Is my payment secure?

Yes. All payments are processed through secure and encrypted payment gateways.

Do you provide order confirmation?

Yes, an order confirmation email or SMS is sent immediately after successful payment.

What if my order is delayed due to logistics?

In rare cases of delays, our team will keep you informed and assist you until delivery is completed.

What if I receive a wrong or damaged product?

Please notify us within 48 hours of delivery along with product images, and we will arrange a replacement or refund.

Note: Parcel open video is mandatory for claiming any damage or wrong product issue.

Do your watches and glasses come with a warranty?

Yes, watches above 2000+ value come with a full one-year mechanism warranty. Warranty details are mentioned on the product page.

Can I get help after purchase?

Absolutely. Our customer support team is available for any post-purchase queries or assistance.

Can I return or exchange my product?

Yes, returns or exchanges are accepted within 7 days of delivery, provided the item is unused and in original condition.

When will I receive my refund?

Approved refunds are processed within 5–7 business days to the original payment method.

What are the conditions for refunds?

Products must be unused, undamaged, and returned with original packaging and tags.